Experienced data analytics professional with global Fortune 500 company leadership experience. Passionate about developing analytics teams and leading companies to adopt a data-driven mindset.
BS: Finance, concentration in Financial Risk Management
2000 – 2004
Virginia Polytechnic Institute and State University
Blacksburg, Virginia
CERTIFICATIONS
Microsoft Certified Data Analyst Associate
2021
Microsoft
Certified in ETL, data modeling and data visualization using Microsoft Power BI
SKILLS
Microsoft Power BI Premium
DAX
MS Azure Cloud
Azure Machine Learning Studio
AWS
SQL
Google Data Studio
Google Analytics
Python
Time series analysis with FB Prophet
Investment Analysis
Investment Valuation
Investment Due Diligence
Project Management
Business Process Modeling
EXPERIENCE
Head of Enterprise Analytics Vietnam
Mar 2020 – Present
Philip Morris International
Ho Chi Minh City, Vietnam
Led the Enterprise Analytics department (consisting of 3 senior BI analysts specializing in data analysis, business planning & scenario planning) and served as the data steward for the company’s data warehouse.
Managed the project team that built the company’s business intelligence dashboard system using SQL, Python, Microsoft Power BI and AWS. Created the data model design and overall data architecture for the BI system.
Conducted in-depth analysis of business issues, including the performance of new product launches, geospatial analysis for retail outlet placement, A.I. ML customer segmentation and customer profitability (ROI).
Led the monthly business review sessions with senior leaders from across the business to address performance issues and measure progress against the company’s annual Goals & Objectives.
Developed an improved sales forecasting methodology using Python and various machine learning time series analysis libraries.
Head Of Business Intelligence
Jun 2019 - Mar 2020
En Pointe Management Corporation
Ho Chi Minh City, Vietnam
Internal management consultant advising the Board of Directors on financial modeling, business process optimization, competitive market research & business intelligence for the company’s 23 subsidiaries.
Oversaw the collection and analysis of primary data about competitors, market conditions and consumer behaviors to generate actionable insights and strategic recommendations for the Board of Directors.
Developed KPIs, dashboards and business scorecards for the Company’s subsidiaries to align their strategic and operational priorities.
Conducted business feasibility studies, business plan development and sales forecasts for potential new ventures.
Structured and negotiated partnership agreements with counterparts from the US, EU and Southeast Asia region.
Director of Finance
Jul 2018 – Jun 2019
The Essential Property Management Company
Ho Chi Minh City, Vietnam
This role was converted into the position, Head of Business Intelligence for En Pointe Management Company in June 2019 when En Pointe Management Company was spun out from The Essential Property Management Company.
Oversaw the financial operations of 15 subsidiaries in Vietnam across 3 industries (Education, Media Entertainment and Arts & Culture).
Developed financial models for potential acquisitions and business expansion initiatives.
Advised subsidiary CEOs on deal structure, valuation and financing arrangements.
Created financial models and scenario sensitivity analyses to optimize product pricing.
Portfolio Manager & Vice President of Business Development
Jan 2015 - Jun 2018
Diamond Head Financial Advisors
Honolulu, Hawaii
Managed 20% of the firm’s total assets under management.
Created and oversaw the firm’s investment analyst training program; 80% of the analysts secured jobs in investment banking.
Analyzed hundreds of potential publicly-traded investment ideas to determine the underlying business value drivers, corporate strategy, competitive advantage and macro-economic influences.
Developed and delivered investment recommendation presentations to the firm’s Investment Committee on a weekly basis.
Prepared portfolio performance attribution reports for the Chief Investment Officer (CIO) that summarized client investment performance.
IT Systems & Cyber Security Analyst
Jan 2017 – Apr 2018
Gigaisland LLC
Honolulu, HI
Created an in-house firewall Global Management System; reduced service delivery costs by 87%.
Developed and implemented the firm’s cybersecurity assessment product offering.
Refined and documented the firm’s core operational procedures into a series of SOP manuals.
Remotely managed several hundred client PC and Mac workstations and several dozen Windows servers.
Conducted cybersecurity assessments for corporate clients, identified vulnerabilities and recommended improvements.
Designed hardware and software solutions to protect clients from malware, ransomware and spyware.
Investment Associate
January 2011 - Jan 2015
Diamond Head Financial Advisors LLC
Honolulu, HI
Designed and built proprietary value investing models to analyze investment ideas, primarily in the technology, healthcare and industrials sectors.
Generated long / short investment proposals, conducted primary analysis and valuation of potential investments at the request of the firm’s Chief Investment Officer (CIO).
Presented weekly investment pitches to the firm’s Investment Committee.
Prepared summary reports about significant macroeconomic and investment-specific news for the CIO.
Investment Specialist
Aug 2008 – Jan 2011
State of Hawaii Employees' Retirement System
Honolulu, HI
Monitored the HIERS’ $10.5 billion investment portfolio to ensure compliance with the Fund’s investment and risk management policy guidelines.
At the request of the Chairman of the Board of Directors, created a comprehensive financial model to predict the State of Hawaii Employees Retirement System’s (HIERS) cash inflows and outflows over the coming decade.
Conducted in-person due diligence interviews with over 200 institutional investment managers including Goldman Sachs, JP Morgan, Credit Suisse, and Bridgewater Associates.
Systematically rebalanced the HIERS’ investment portfolio and selectively liquidated investments to meet operational cash flow needs and pensioner payment obligations during periods of extreme financial market distress.
Co-authored a report with the Chief Investment Officer that analyzed several dozen private equity requests for information (RFI) responses and justified increasing the pension fund’s private equity allocation by $250 million.
PROJECTS
Combustible Cigarette KPI Dashboard System
Jan 2021
Philip Morris International
Led the project team that designed, built, deployed and maintained the Company’s first integrated business intelligence and KPI dashboard system using Microsoft Power BI Premium and AWS.
Created and delivered monthly stakeholder reports throughout the project to track progress against the timeline and budget.
Instructed the project team members in business requirements gathering, gap analysis, KPI determination, data modeling, data engineering and dashboard design.
SQL Database for Graduate Student Admissions
Jan 2008
University of Hawaii Manoa
Data architect for the College of Business’ new student admissions SQL database.
The new system was used by the College for internal and external accreditation reporting for 15+ years.
Replaced an existing Oracle SQL database & reporting legacy system that would have required a $100K upgrade investment.
CONTACT
Courtlin Holt-Nguyen
Connect with me via social media, phone and email.